Privacy

1. Data controller

Zorzen Studios is the data controller for personal data covered by this statement.

Company name: Zorzen Studios

Legal form: Sole proprietorship (one-person company)

KvK number: 98717847

VAT number: NL005348504B78

Business address: Zorzen Studios, Netherlands

Email: hello@zorzen.xyz

2. What data we collect

Depending on your interaction with us, we may process:

• Identity and contact data (name, email address, phone number, company name).
• Communication data (messages sent through forms, email, or support channels).
• Account or transaction data (orders, invoices, payment status, subscriptions).
• Technical data (IP address, browser type, device info, log data).
• Usage data (pages visited, features used, session behavior, referral source).
• Marketing preferences (newsletter opt-in/opt-out, consent records).

3. Why we process your data (legal bases)

We process personal data under one or more of the following legal bases:

• Performance of a contract (to deliver products/services you request).
• Legal obligation (tax, accounting, or regulatory requirements).
• Legitimate interests (security, service improvement, fraud prevention).
• Consent (for optional cookies and direct marketing where required).

4. Cookies and tracking

We use only strictly necessary technical cookies required for core website operation and security.

We do not use analytics cookies, marketing cookies, or profiling cookies on this site.

5. How long we keep data

We retain personal data only as long as necessary for the purpose collected and to comply with legal obligations.

• Customer and contract records: up to 7 years (or longer if legally required).
• Support communication: typically 24 months after last contact.
• Analytics data: not applicable for this site.
• Marketing consent records: for as long as consent remains active.

6A. Product-specific privacy notices

Current product sites include:

• https://joinnivara.com
• https://nudgeworks.app/
• http://drivewithbob.nl/

Certain Zorzen Studios products may publish separate or additional privacy notices to reflect their specific data processing activities (for example, mobile app permissions, bot integrations, or account-level processing).

Where a product-specific notice applies, that notice supplements this general statement and prevails for that specific product in case of conflict.

6. Sharing data with third parties

We may share data with service providers only where necessary, such as:

• Hosting and infrastructure providers.
• Payment processors and invoicing tools.
• Email delivery and customer communication tools.
• Analytics and security monitoring providers.

We require processors to handle personal data under confidentiality and data protection obligations.

7. International transfers

If data is transferred outside the EEA, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

8. Your rights

Subject to applicable law, you may have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to certain processing.
• Request portability of data you provided.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact hello@zorzen.xyz.

9. Security

We apply reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure.

10. Children

Our services are not directed to children under 16 unless explicitly stated otherwise. If we become aware of unlawful collection of children's data, we will delete it.

11. Changes to this statement

We may update this privacy statement from time to time. The latest version is always published on this page with a revised "Last updated" date.

12. Contact

For questions or requests about privacy, contact us at hello@zorzen.xyz.